Access Tools for Remote Employees | Abbotsford Business Tech Support

Many businesses that we serve in Abbotsford and beyond have remote employees.

It’s become even more common since the beginning of the Covid-19 pandemic. Here are our favourite remote access tools, and some information about each.

VPN & Remote Desktop (Microsoft)

Good for:

  • people who have a desktop (NON LAPTOP) computer at the office

  • people who use server applications such as SAGE or QUICKBOOKS that are installed at the office

Requires:

  • VPN Firewall/ Gateway at the office

  • Windows 10 Professional at the office computer

  • Configuration

How it works:

  • You will use your own home computer or laptop, to remotely connect to the computer at your office desk.

  • You will click a VPN icon to make the secure connection

  • You will then click the RDP (Remote Desktop Protocol) icon to start a remote control session of your desktop computer at the office.

  • It works as if you are sat at your computer

VPN only

Good for:

  • people who have a laptop computer and need to access files at the office

Not good for:

  • people who use server applications such as SAGE or QUICKBOOKS that are installed at the office

Requires:

  • VPN Firewall/Gateway at the office

  • Configuration

How it works:

  • You will use your laptop, to remotely connect to the office network

  • You will click a VPN icon to make the secure connection

  • It works as if you are sat at your computer

Chrome Remote Desktop

Good for:

  • people who have a laptop computer and need to access files at the office

  • people who use server applications such as SAGE or QUICKBOOKS that are installed at the office

Requires:

  • Chrome account

  • Chrome installed at both the home location and the office location

  • Configuration

How it works:

  • You will use your home computer with your Chrome account

  • You will connect to your Office computer

  • It works as if you are sat at your computer

If you don’t have a VPN capable firewall, Chrome Desktop may be your best bet to get connectivity remotely.

Team Viewer may also an option, but we haven’t gone into too much depth here; partly due to personal preference, but also because to use it in a company you need to buy a license to meet their terms and conditions. 

If your company is in the Lower Mainland, you can always give us a call at 604-210-9811 or email support@wildfrogsystems.com for help.