Data Services

Picking a Backup Solution For You | Chilliwack & Abbotsford Tech Support

Backup, backup, backup! We say it all the time. We mention it frequently in our articles. Backing your files up can be, probably, the most important thing you can do to protect your business against a whole range of natural or security disasters.

Online Backup vs Online Storage

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When looking at your online backup options, you may be wondering what the difference is between online backups over online storage. (And it is an important difference to understand, as it can affect which service you choose to fit your business needs.)

Put simply Online Storage is just like it says on the tin – storage for your files online! It acts like an additional hard drive, where you can store your files separately to your physical computer, and also share them with others. Some services sync files as your store or alter them. So, if you delete the file from the computer, the file is also deleted from the online storage. Other storage services will only have the version you uploaded in the first place.

Examples of storage services are DropBox, Google Drive, OneDrive (included with Office365 Business Plans), Sync.com and iDrive.

In contrast, an Online Backup takes a copy of your files and stores them online in a secure repository. This allows the service to keep copies of files for days… weeks… even years after they have been deleted from the computer.

Some more premium backup systems take things to the next level and take a snapshot of your hard-drive and replicate everything on it – allowing you to recover your entire computer or server. These services are concentrating more on securely protecting your data and giving you the chance to restore everything in the case of a theft or computer failure.

Examples are BackBlaze, Carbonite, CrashPlan and SOS Online Backup For Business.

So, which is right for you?

Well, there are lot of factors to consider on this one. Every business is unique, so you need to look at how your business operates to decide. Questions to take into consideration are:

  • What kind of files are you dealing with?

  • How many machines do you need to backup?

  • How much data do you need to backup?

  • How often is your data updated?

  • What is your budget?

  • Do you have an industry compliance to consider? (Financial, medical, country-specific etc)

If you are having difficulty deciding on which option is better for you and your business, our team can certainly help! Just give us a call on 778-771-0184 or email help@wildfrogsystems.com

The Top 3 Digital Storage Solutions | Chilliwack Business Technology Consultants

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Hands up all those people who love clean spaces! There’s something very zen-like and peaceful when you work in a minimalist environment. You see the photos in trendy magazines, of the clean white desk, with just a computer, a book and a trendy looking succulent… but the reality is that the clutter-free work environment is more productive and becoming more common, thanks to the wonderful digital age we work in.

In the good ‘ole days, a cluttered work desk was a familiar sight – a pile of files or paper in the “IN tray”, another (smaller) pile in the “OUT tray”, pens, diaries, reference books, filing cabinets, sticky notes… I could go on! Now, almost everything has gone online, and hard copies are becoming a thing of the past. Your diary is on your device (synced to your computer), business is done on websites, records are scanned, interactions are made via email and you can even digitally sign contracts online.

We may be saving some forests, and filing-cabinet floor space, but everything still needs to be stored somewhere, and that’s where a different challenge comes. As the digital revolution has boomed, so has storage needs. Thankfully, technology has evolved to keep up…so, what are your options?

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Local Servers

These machines are a common solution for larger businesses and have been for some time now. Like all storage devices, servers have adapted and grown, as technology has advanced. They are powerful, adaptable devices that can do a lot more than just storing files. They allow employees access to whatever they need, from anywhere in the building, whenever they need it, and working with large documents is only restricted by the speed of the network, so less waiting for things to load or save.

Network Attached Storage (NAS)

These are similar to, but less powerful than, servers. They have many of the same advantages, but are cheaper, smaller and just built primarily for file storage. These are a great solution for smaller companies that need a file server without any bells or whistles. However, backing up these devices can be trickier.

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Cloud Storage

Storing on the cloud is a newer, popular choice for companies with people in multiple locations, or anyone who wants more flexibility without the hardware headaches. Of course, the major advantage to cloud storage is the ability to access it from anywhere at any time – the world has now just become your office!

At the end of the day, all 3 methods have their pros and cons… and like many things, the perfect solution for your business depends on your individual needs. If you are thinking of changing or upgrading your data storage, our team would be happy to point you in the direction of the best plan for you.

Alternatively, if you are still working in that paper mountain, and would like advice on how technology can simplify your workflow and free your desk space, you can ask us that too! Send an email to info@wildfrogsystems.com or call 778-771-0184.

Is Tech Fraud Getting Worse? | Abbotsford & Chilliwack Tech Security Consultants

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Tech Fraud IS on the rise and no-one is safe! A quarterly report was recently released that looked at who tech scams are targeting… and the results were both interesting and a little scary.

Overall, the summer saw a 25% rise in the number of email fraud attacks on targeted companies, but what is scarier is that also meant a whopping rise of 85% on the same quarter last year!

DANGEROUS EMAILS ON THE RISE

The amount of malicious emails, appearing in inboxes rose by 36% on the previous quarter. Among all that nasty stuff, 11% were ransomware emails.

WHAT IS RANSOMWARE?

It is a particularly devious scheme where you will be sent an innocent looking email containing a link or file. That file, when clicked, releases a virus that locks you out of all your data. You then receive an email demanding payment for your data’s release – often in bitcoin or other electronic funds. The ransom amount can vary, but typically costs a company thousands of dollars.

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TECH SUPPORT FRAUD IS GROWING FAST

One of the most famous forms of tech fraud, is (surprisingly) now also the biggest growing one – the good ‘ole Technical Support Fraud! (The one where you receive a call from a thick-accented individual in a noisy call-centre, claiming to be something like Microsoft Windows). Given the amount of publicity and public education that this form of fraud has attracted (not to mention a slew of YouTube videos with people winding up these scammers), it is surprising to see it is still growing, but it is. This quarter’s attacks jumped by 36%... which gives an astounding 400% increase on the same period a year ago!!

social media fraud security stats

SOCIAL MEDIA IS NOT SAFE

The report also showed that attacks are now coming from more directions than just email and your phone. Social media is gaining its fair share, with the most popular being from “angler phishing”. This is where fraudsters create fake accounts that mimic famous brands. Then when someone has a legitimate customer service requests, they swoop in and pretend to be that brand in order to gather the customer’s information.

Overall, all types of fraud were on the increase, with no discrimination in who they targeted (all career levels) or where they targeted (all industries and all company sizes, with retail and government hit hardest).

HOW CAN WE PROTECT OURSELVES AGAINST TECH FRAUD?

The burning question is how can you protect both yourself and your staff? Preparation is your biggest weapon! Here are a few things to help to get you started…

  • TRAINING - Knowing what to look for and educating all of your staff on what to spot, is the best plan. You can check out one of previous blog posts to see what the telltale signs of a scam email are.

  • BLOCKERS – up-to-date spam filters and virus software can help filter out most of the threats before ever reaching your inboxes.

  • BACK-UPS – a regular back-up of all your data means far less downtime (if any) and huge cost savings in the case of a ransomware attack. You don’t have to buy back that information if you already have another copy somewhere else!

You can see the rest of the report, including more stats on the different targeted departments and industries, here. If you would like more information on how to protect your company’s systems, whether it is a good virus software and back-up solutions or staff awareness training, you can contact us at Wild Frog Systems, and we will be happy to help! Email info@wildfrogsystems.com or call 778-771-0184.

When A Client Needs Space | Chilliwack Business Tech Support & Consulting

Two months ago, one of our clients came to us, and told us they needed space. Storage space. And a lot of it. The client was installing a brand new, video surveillance system at one of their production facilities and wanted to ensure they kept a history of the video for at least two years. Napkin math, put their storage needs at nearly 1.2 PB. That is PETABYTES!

After much testing, deliberation and research, we settled on a high volume storage solution that would provide the necessary storage and through-put to be able to handle the volume of continuous data.

If you happen to get excited about servers and storage space, check out the Storinator - from 45Drives.com. It is truly an amazing unit.

More to come on this project!

 

Do you need storage for your network? Have specific requirements that you just cant satisfy? call us for a quick chat - maybe we can help. 778-771-0184

Disaster Recovery as a Service

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Disaster recovery has moved to the cloud, and now you can leverage this solution to ensure that your files are protected and that your operational downtime is kept to a minimum. At Wild Frog Systems, we’ve been one of Chilliwack’s leaders in backup and recovery solutions for some time, and now we can offer your organization a solution that will work to protect your business from the lost revenue that typically accompanies a data-loss event.

At Wild Frog Systems, we have already established ourselves as one of Chilliwack's top reliable IT services vendor. Part of a comprehensive IT services plan is to address an organization’s business continuity strategy. The more data your organization has, the more important the protection of it becomes.

Leveraging Cloud Solutions

If you rely on cloud backup, you need to consider DRaaS.

While our powerful Backup and Disaster Recovery solution duplicates your onsite data, if your organization has begun to leverage cloud solutions to increase collaboration and cut capital costs. In the cloud-based model of data redundancy, DRaaS is the only service that adds a degree of backup and recovery fallover. This means that along with the powerful backup and recovery services that you’d expect from a disaster recovery service, you also get your cloud-based infrastructure, application, and storage restored to a “hot” site while your IT department or IT service provider rebuilds your infrastructure.

Whether your organization relies on public, private, or hybrid cloud systems, Wild Frog Systems' DRaaS presents choices on how to deploy their infrastructure, applications, and storage. Typically, these enterprise-level recovery services have come with a hefty price tag, but at Serenity Solutions our knowledgeable consultants can find a disaster recovery solution that fits your organization’s demands, and fits comfortably within your continuity budget.

Cut Down on Your Risk

A comprehensive DRaaS system reduces organizational risk and provides peace of mind.

Business continuity is a solid risk management practices for any organization. By carefully considering what data is essential to sustain the profitability of your organization, your IT department can get your mission-critical computing resources up an running again fast. If your business relies on hosted computing solutions, you cannot afford to not have a solution in place to protect your business from the perils of data loss, and the cost-latent downtime that is the result of it.

For more information about Disaster Recovery as a Service, or to get assistance protecting your valuable data and infrastructure, call us today at 778-771-0184.

Professional Server Support - Proactively Protect Your Central Infrastructure

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Your servers are the center of your organization’s computing infrastructure, and need special attention to keep your operations coordinated and moving efficiently.

Wild Frog Systems offers comprehensive support for all of your organization’s IT, but specializes in remote and on-site server management and remediation services. Our knowledgeable and experienced technicians monitor and manage your servers, ensuring that they run efficiently and aren’t exposed to threats that could put your organization at risk. We provide this service for a monthly flat rate, eliminating the per-incident charges that would normally hinder your organization’s overall

Get the peace of mind of knowing your servers are being watched 24x7x365

To mitigate server-level issues that cause costly downtime, Wild Frog’s technicians are versed in industry best practices to ensure your IT infrastructure functions like you need it to. With our certifiable around-the-clock support and our proactive maintenance your servers will be stable and available when you need them. Best yet, if there is a significant problem with your server, we will know within minutes and can immediately take action. With your server’s uptime our priority, you reduce any would-be operational hiccups that hinder productivity.

Extend the breadth of your computing infrastructure with powerful hypervisor technology.

With many businesses now extending their computing infrastructure to the cloud, virtual servers are being utilized more than ever. Many organization that choose to move their computing infrastructure offsite now have servers that aren’t managed through their dedicated service provider. Since these virtual servers are depended on just as much, or more, than your typical on premise machines, Wild Frog Systems offers 24x7x265 monitoring and maintenance of this infrastructure. Whether you host your own servers, colocate them, or rely on cloud-based solutions, our managed server care is right for you.

Custom solutions to fill any need

When you are looking to expand your business, or you see deficits in your organization’s network, Wild Frog Systems extends our support to evaluate your current IT infrastructure, assess your organization’s needs, and design enhancements accordingly. Wild Frog Systems partners with some of the most recognizable hardware and software vendors, and can provide specific and affordable solutions that will allow you to align your IT infrastructure for your current and future needs.

For more information about our managed server care service, or any other of our powerful managed service offerings, call us today at 778-771-0184.