Hardware

Switching Phone Systems to VoIP | Fraser Valley Technology Consultants

cloud hosted cell phone

Is VoIP for you and your business?

cloud hosted cell phone

The traditional business telephone solution is showing its age. With the Internet and online technologies powering more and more business functions, organizations are finding it difficult to justify keeping the good ‘ole traditional phone line for their communications solutions. When you add to that the consideration of the initial cost of implementation and how difficult it is to scale a traditional PBX phone system to accommodate for growth, more and more businesses are looking for a more dynamic, and more flexible, solution that’s in line with their needs.

This is where cloud VoIP solutions are coming to the rescue. VoIP stands for Voice Over Internet Protocol, and is a type of phone that uses the internet to make a call! It can either connect to someone else who is also on an internet-capable system or switches to the conventional phone line at one end if needed.

A More Flexible Option

VoIP systems are, cheaper to implement and to manage, often allowing rapid changes to your phone system configuration on-the-fly. With all your staff on the same system, they can work from anywhere and still take advantage of the VoIP phone System.

Plenty of Features… if you need them!

Telephone service providers may often bundle services together in an attempt to offer consumers the opportunity to get more for their money, but these “cost savings” may not actually be worth it if you do not fully use all the services the package provides. With cloud VoIP, you get exactly what you pay for - no more, no less. This helps you build a solution to best align with the specific needs of your business. Plus VoIP systems still have an abundance of fancy features for you to choose from, if you need them!

Adjustable for Growth

The traditional PBX phone system is often difficult to work with, especially if your organization is constantly growing. For each new user, new phone lines and extensions have to be added to your telephony infrastructure. With a cloud VoIP solution, the phone infrastructure is much more dynamic and new users can be added easily. You don’t have to lay new phone lines or remodel your office every time you add users!

To add to that, it is very portable - meaning you can still answer your phones from wherever you have a good Internet connection. (And many VoIP providers also allow you access through mobile apps!)

Some Cons

There is no such thing as a one-size-fits-all solution and not everything in life is perfect. There is almost always the odd con with most systems, and VoIP is no different. VoIP systems are completely reliant on your internet bandwidth (even though they are smart enough to work out when you are not speaking and not use bandwidth in those moments) - so a good internet connection is vital. Our team have become experts in properly assessing your connectivity and working with your ISP to get the best connection.

Along with an Internet connection, the system is also completely reliant on a power source, so power outages can cause a problem. We implement batter backups to reduce this issue.

Also, if you dial 911, emergency services may not automatically be able to locate where your call is coming from, so they can divert you to the nearest dispatcher, like they can with traditional phone calls. You can, however, register an address with your number to aid this.

Fully-hosted and Maintained

Managing and maintaining a telephone system can be complex, especially if you already have other priorities, like managing your day-to-day business operations. Implementing a new system can also be daunting… however, that is why we are here! Wild Frog Systems can advise you on the best system for you and provide the care needed to ensure that you get the most out of your telephone system.

To learn more about how cloud-hosted VoIP can benefit your business, give us a call at 778-771-0184 or email info@wildfrogsystems.com.

New Apple Tech Could Turn You Into the Next Tony Stark! | Chilliwack Tech Experts

If you are a fan of the Marvel cinematic universe, like I am (and not afraid to admit it!), then you may be familiar with the cool way in which Tony Stark does his designing and web surfing. You know what I mean… he extravagantly waves his hands in the air, and a bunch of holographic images magically appear in front of him, which he swipes away or manipulates to design his next suit, or something equally as cool!

dose-media-337491-300x200.jpg

Well, that may still only be a CGI fantasy for now, but we may be getting a step closer! According to The Verge, Apple have, rather interestingly, filed a patent for a stylus that can write in the air. There is no way of telling how far Apple are from a working prototype, let alone if it will reach the market at all… but we can still live in hope that the next wow-tech of our sci-fi dreams is on its way soon.

In the meantime, I guess you can still don a VR helmet, and pretend to manipulate the world around you instead. (Wild Frog Systems staff recommendation – check out VRKade in Abbotsford, to do just that!)

When A Client Needs Space | Chilliwack Business Tech Support & Consulting

Two months ago, one of our clients came to us, and told us they needed space. Storage space. And a lot of it. The client was installing a brand new, video surveillance system at one of their production facilities and wanted to ensure they kept a history of the video for at least two years. Napkin math, put their storage needs at nearly 1.2 PB. That is PETABYTES!

After much testing, deliberation and research, we settled on a high volume storage solution that would provide the necessary storage and through-put to be able to handle the volume of continuous data.

If you happen to get excited about servers and storage space, check out the Storinator - from 45Drives.com. It is truly an amazing unit.

More to come on this project!

 

Do you need storage for your network? Have specific requirements that you just cant satisfy? call us for a quick chat - maybe we can help. 778-771-0184

Retail IT | Fraser Valley Tech Support for Business

IT Solutions for Retail Businesses

retail it

New technologies have begun to grey that line where the traditional brick and mortar storefront ends and the dynamic online storefront begins... changing the industry substantially. If your company is searching for an IT provider that can help you develop both ends of your organization’s retail , Wild Frog Systems is your answer.

Point of Sale

Ease of use defines Wild Frog Systems’ POS solutions.

The moment of truth for any retailer is when the customer pays for their goods. Successful commerce depends on a fast, secure, and reliable point of sale system. At Wild Frog Systems, we can help you design and install the point of sale system that is right for your company. Our expert technicians will perform an assessment, and help you determine what kind of system fits your needs. We’ll then get to work installing the system to your specifications to provide you and your staff the front of house point of sale solution.

Hosted Utility Computing in the Cloud

Hosting, inventory, and supply chain management in the cloud.

Today’s retail company has to concern themselves on two fronts - offline and online. The “brick” and “click” aspects of your business have to support each other. With cloud computing, all of your employees can have access to the software they need to get their jobs done. Many retail organizations lean heavily on a Customer Relationship Management (CRM) solution, as it help manage all aspects of their business. Many of today’s best CRMs are available as a cloud service, making it easier for regional managers and other “roving” employees to access the numbers they need to access, in the office or on the road.

Digital Security Cameras

We prioritize security, and so should you!

Security is crucial to the modern retailer. Our technicians understand how important security is for your company, and will work to design, procure, and install a security system that not only protect your physical assets, but also provide an efficient return by curtailing the amount of theft your company has to endure. We have the experience and the knowledge to deploy and maintain the powerful security solutions you need to keep your business safe.

For retailers, there are a lot of technologies that you can choose to leverage to help build, support, and secure your business. At Wild Frog Systems, we provide dedicated managed IT services, 24/7/365 technology support, as well as the technical knowledge to deploy any technology you would need for your business. To learn more about how we can benefit your retail business, call us today at 778-771-0184.

IT for Education - Expand Your Students' Horizons with Reliable IT Solutions

education it

Utilize today’s greatest technology solutions to educate the professionals of tomorrow.

The use of technology in education keeps improving every year. The more that educators depend on technology solutions to provide their students with the newest technology solutions, the more cost effective support they will need. At Wild Frog Systems, we understand that every academic institution has unique challenges they face to provide their students with an education that they can use to be productive members of society. With all types of hardware, software, networking, and other IT-related products, as well as Abbotsford, Chilliwack & the Fraser Valley’s most knowledgeable IT professionals, Wild Frog Systems is your one-stop shop for all of your educational technology needs.

Education Is Changing, Schools Need to Change with It

The implementation of dynamic computing solutions can advance students’ educations exponentially.

At Wild Frog Systems, we believe that knowledge is indispensable. That is why our IT technicians are versed in the design, deployment, and support of information systems that work for all types of learning environments. From our ICT suite design program to our knowledge in implementing both physical and virtual centralized computing platforms, to our relationships with companies that can provide dynamic peripherals, Wild Frog Systems can make teaching, and learning, much easier.

It’s proven that students often benefit from a hands-on approach to learning. With some of the same technology we often make available for Abbotsford, Chilliwack & the Fraser Valley businesses can, you can leverage advances in IT to present powerful and interactive learning corridors. Some of the services we can offer your organization include:

  • IT and Bandwidth Consulting - Our IT professionals can help your organization find the IT services and solutions you need to produce results, within your budgetary constraints.

  • Hardware and Software Procurement - With our multitude of vendor relationships, we provide the access to hardware and software solutions, as well as the expertise in deploying these solutions efficiently.

  • IT Support - we have a full cache of support services, including Help Desk and Remote Monitoring that can allow your on campus IT department the freedom to innovate, without the concern of continuous support taking up resources and time.

  • Mobile Device Integration - We understand both the benefit and detriments that mobile devices can be to an organization, and can help you determine what mobile policies work best for your school.

Call Wild Frog Systems today, and let us help you leverage your IT assets

At Wild Frog Systems we can help your school leverage it’s IT assets into a dynamic workplace for your educators and an equally dynamic learning experience for your students. Call us today at 778-771-0184 to learn more.

Mobile Device Repair - Your One-Stop Shop for Mobile Device Maintenance and Support

mobile device repair

Wild Frog Systems offers comprehensive mobile device repair

Smartphones are everywhere and Wild Frog Systems, Abbotsford, Chilliwack & the Fraser Valley’s computer repair experts now offer a dedicated repair service for organizations that rely on mobile computing. Businesses that embrace mobility have to try to limit, or avoid, the extensive capital expenses that accompany purchasing new hardware. As a result, we service and support smartphones, tablets, and other pieces of mobile technology that run Android, iOS, and Windows operating

Servicing today’s latest devices to help you keep your business moving forward.

The smartphone has changed the way people communicate. Our mobile device repair service ensures you that when the hardware your employees depend on breaks down, it will get fixed quickly and proficiently. Our technicians are versed in all types of mobile computing systems including smartphones and tablets that run today’s most important operating systems, including Android, iOS, and Windows Mobile. To ensure that your hardware gets the maintenance it needs to ensure that your business has the resources it needs, look no further than Serenity Solutions.

Better mobility delivers more effective collaborative efforts

At Wild Frog Systems, we know that for the average small business, a dedicated wireless strategy is important. To maintain efficiency, it becomes important to leverage your mobile assets into interdepartmental synergy. With a properly functioning and secure wireless network, employees are able to use mobile technology to collaborate and cooperate faster. With our mobile device repair service, we ensure that the hardware that makes up your organization’s wireless strategy are working properly. This allows us to help you provide for your employees, your customers, and your vendors by delivering the means for dynamic mobility.

At Wild Frog Systems, our goal is to help your business be as productive and efficient as it can be. As a result, we offer Abbotsford, Chilliwack & the Fraser Valley businesses the affordable and timely break-fix services you need to be and stay productive.

If you have any questions about our mobile device repair service, or any of our slate of comprehensive IT services, call us today at 778-771-0184. Our IT professionals and consultants are sure to have an answer for your hardware repair needs.