Lower Mainland Tech Support

How to Switch Off Unwanted Background Apps in Windows | Fraser Valley Tech Support

If you’ve ever had to open your Task Manager to close a program, you’ll notice that there a lot more programs & processes running than the ones you may be using on the screen. There is nothing unusual or bad about background apps running in Windows 10. After all, many of them are making Windows work for you the way it does. However, to get the best performance out of your machine, there may be a few that you can actually turn off. (Please note… be very carefully when picking which to close!)

Here is how you do it…

1.      Click on the Start button (Windows icon in bottom left-hand corner)

2.      Click the Settings icon (the cog)

3.      Click Privacy to open up the settings window

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4.      In left-hand list, find and click the Background apps option.

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5.      Now you should see a list of applications running in the background of Windows 10!

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Now, many of these you will want to keep on, depending on how you use your computer. E.G. If you use Skype, leave that on so people can call you! If not, turn it off.

On my PC, I was surprised to see some games running that I had no idea I even had on my computer – they had just been installed at the factory level and left there, or came as part of an update.

When you are done, you can just close the window. You may want to re-check it though, after any updates… just in case!

What are Password Managers and Why You Need One! | Fraser Valley Tech Consultants

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Passwords, passwords, passwords. They are everywhere! With more and more software and platforms transferring to the ease and expanse of the cloud, the number of passwords we need on a daily basis has increased exponentially in the last few years.

Now, if you are following the golden rules of passwords (as you should be!), you should..

  • Never use the same password twice.

  • Use a password at least 8-12 characters long.

  • Use a mix of letters, numbers, uppercase/lowercase and symbols.

  • Do not store the password in your browsers or somewhere obvious like a sticky note.

This is where the average (busy!) human brain can run into some trouble. Bearing in mind that virtually everything we do requires a password – banking, office suite, social media, email, online shopping and so on - AND with the need for every single password to be unique, unpredictable and complicated, keeping track of them can be a bind for even the best memorising geniuses.

This is where having a password manager can be a lifesaver. Then you only need to remember 1 complicated password!

1 password to keep them all? That doesn’t sound safe!

Well, these programs are all about security, so they have to be! They employ techniques like multifactor authentication (meaning you need a password and a random code that it sends to a device of yours when logging in), and all data is encrypted at a local level.

So, what are your options?

There are a number of password managers out there, and you need to pick the one that best suits your needs and budget, but here are a few to get you going…

LASTPASS

LastPass is a great manager and has a number of package options for both business and personal clients, starting with a free version. It works on multiple devices, multiple browsers and has a variety of features such as strong password generators, digital file storage and auto form completing for online shopping.

KEEPER

Keeper is another leading password storage solution. Offers a wide variety of tailored package & feature options for personal (starting at $2.50/mo), family, business (starting at $2.50 per user/mo) or enterprise use. Again, works on multiple browsers and platforms.

DASHLANE

Dashlane also offers a free (but limited) version, as well as more feature-laden packages for business or personal use. This manager also comes with VPN protection and alerts you when a site’s security has been reported as compromised.

1PASSWORD

Popular manager, 1Password, has been protecting passwords for 13 years. No free version, but multiple options again, starting at $2.99/mo for personal or $3.99/mo for teams. Offers applications and extensions across a broad range of platforms and devices, with the usual menu of features on offer, plus a “watchtower” which keeps track of breaches and security issues.

Photo by  bruce mars  from  Pexels

Photo by bruce mars from Pexels

There are more password managers out there, but this is a list of the most popular to start you shopping around. With companies and websites reporting data breaches every single day, the important thing is to get your passwords protected as soon as you can, as best you can… and this step will take you a long way towards a better night’s sleep!

How to Change the Name of your Facebook Business Page! | Chilliwack IT Support & Services

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So, as you may (or may not) have heard, we recently had a little makeover and got ourselves a shiny new logo and name. It sounds like a simple thing to do (and it WAS very exciting!), but the reality is that changing a business name can take a lot of work.

So, when our grand launch day finally arrived, we were more than ready to share our hard work with the world. All our ducks were in a row, paperwork finished, and the new artwork prepped and ready to go. First job of the day (for me!) was to head to our social media channels to do the announcement and the “big switch”. This was where I found things to get a bit interesting…

Changing things on most of our social media went very easily and smoothly. Instagram was a breeze, as were Twitter and Google. However, (surprisingly) Facebook was more of a challenge than we had anticipated.

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Facebook Procedures

On the surface, it looks easy. You just go to the About section of your business page and click “edit” next to your page name. However, this is where you must stop and think.

Facebook’s algorithms will not approve your name change if it looks too different to the previous one. We ran into this problem because our new name looks nothing like our old name… and Facebook refused to approve the change! (Even more surprisingly, though, they had no issue with us changing the username, which gives you your vanity URL!)

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In the Page Support Inbox, next to the message telling us of our new name failure, there is an option to appeal their decision. However, our experience (and further research!) showed us that this will do absolutely nothing to help your plight.

So, we found a work around… and it was a success! Being the helpful folks we are, we thought we would share our process…

2-Tier Process

For the easiest success, it is best to do the change in 2 phases.

PHASE 1: First, you change it to a temporary name that incorporates both your new name AND old name. (So, for example, if you are changing your business from something like “Joe Bloggs Plumbing” to “Easy Run Waterworks”, you would make the new FB page name something like “Easy Run Waterworks – Joe Bloggs Plumbing”.) You need to leave it like that for at least 7 days (as per Facebook rules).

PHASE 2: Once your 7 days is up, go back to the name edit option, and repeat the process, but this time change it the name you ultimately want. (i.e. dropping the old name part). Done!

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I totally understand the logic behind it. Facebook works on a lot of automation but still wants to protect the everyday user from scams and confusion. You also want your customers/audience to understand that you are the same company with just a new name, and this 2 step process does reinforce that. It is just a tiny bit annoying when you just want to get things done and move on!

Office 365 Tips - Dictate Function | Fraser Valley Tech Support

With the introduction of Office 365 and moving functionality to the cloud, our Office programs are now getting all sorts of regular tweaks and updates to help make working smarter easier. We know you are far too busy running your awesome company to keep up to date with these changes, so we’ll keep track for you, and add some of the most useful to our blog!

Photo by  bruce mars  from  Pexels

Photo by bruce mars from Pexels

So… it’s Thursday afternoon (I know… I am writing this on a Friday, but I’m trying to paint a picture!). You are tired… your eyes hurt… your fingers ache. It’s just one more day until the weekend, but you have to get those meeting notes typed up before 5pm today, or maybe you have an awesome idea and you want to get it recorded before you forget it. Well, the bods at Office HQ have now added a Dictate function to Word, Powerpoint and Outlook!

To find this handy tool, simply click Home tab in your top menu (Or Message in Outlook), and it should appear in your tool options above, called Dictate

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Click the Dictate button, and you should see a red dot. This means it is now recording. As you talk, the text will appear on the screen! To insert punctuation, say the name of the punctuation mark you want to add. Here is a list of what it recognizes…

  • Period

  • Comma

  • Question mark

  • Exclamation point

  • Exclamation mark

  • New line

  • New paragraph

  • Semicolon

  • Colon

  • Open quote / Close quote

  • Open quotes / Close quotes

When finished, click the Dictate icon again to stop recording. If you happen to make a mistake while dictating, simply move your cursor to the mistake and fix it with your keyboard. (No need to turn the microphone off… or just wait until you are done and go back to make your changes!)

That’s it! You just need to have Office 365 and a microphone, and away you go!