Mission IT Support

An Update on the latest Updates! (Critical Software Updates, that is...) | Fraser Valley IT Support

Photo by  Émile Perron  on  Unsplash

Have you got your machine running updates automatically? If the answer is yes, you can breathe a sigh of relief and carry on with your day. If not, stop what you are doing, and get on to it straight away! Updates are way more than being about adding cool new functions and tools. Their primary purpose is to protect you against the ever-changing malware landscape and its constant onslaught of attacks. Brand new attacks are being developed daily, so software developers have to be equally proactive with patches to block them.

It is patching time at Microsoft, and the latest release contain advisories and updates to take care of 94 vulnerabilities for Windows and various other products, like Explorer, Edge, Visual Studio, Active Directory and Microsoft Dynamics. 26 of these updates are being rated as critical.

2 of these are to protect against 2 new ‘wormable’, critical, Remote Desktop Protocol (RDP) vulnerabilities and affect all versions of Windows, including 10 and Windows Server. If left unfixed, cybercriminals could use the vulnerabilities to remotely access an unprotected computer and install malware… so this one is a bit of a get-it-patched-now kind of job!

To follow suit, Adobe has also released a group of patch updates. Theirs will take care of 119 vulnerabilities, including patches in Creative Cloud, and the very popular Acrobat and Reader. The most critical of which should block up the chance of data leakage from an arbitrary code execution.

If you have a business in Chillwack, Abbotsford, Langley, Hope or surrounding areas, and are not sure if your software is updating like it should be, our team of friendly, local I.T. experts are happy to help. Give us a call on 778-771-0184 or email help@wildfrogsystems.com.

Top 5 Reasons Why You Need a Disaster Recovery Plan | Fraser Valley Business IT Consultants

Running a business is already a lot of work on a day-to-day basis, so it’s not surprising when we come across businesses who have not had chance to put together a disaster plan. Most have probably thought about it at some point, but the hustle and bustle of getting things going, or keeping the money rolling in, has taken precious time from turning those thoughts into an actual plan.

So, how important is a disaster plan? The answer is VITAL! If your business does not have a plan for these top 5 scenarios, stop now and start getting one sorted before it is too late and very costly.

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1. Natural disaster

We may not be directly on an earthquake Fault-line, (we are kinda close, though) or in the shadow of an active Hawaiian volcano, but there are still plenty of potential natural disasters that could cripple a business either short or long term. It can range from temporary power failure from a wind/ice storm, all the way through to permanent loss from fire. (A particular concern, locally, with our summers yielding increasingly-worse forest fire seasons.) So, from an I.T. perspective, things to consider here definitely include off-site back-ups, as well as power and office-space alternatives.

2. Virus/Crypto-attacks

You hear about them all the time – and you probably see a heap of Spam attempts in your inbox everyday. The internet is a disease-infested stew of malicious pirates on a mission to plunder your ship of its spoils. Attacks are daily (in fact, businesses are targeted approximately every 14 seconds, resulting in a new ransomware victim every 40 seconds!) and is estimated to cost companies somewhere in the region of $11 billion, this year alone. If any of your technology is somehow connected to the world outside your office, you need protection AND data back-ups!

3. Malicious Employees

So, you may work hard to protect against those external attacks, but what about internal ones? It just takes one disgruntled (probably soon-to-be-ex) employee to do all sorts of damage. That damage can be anything, from simply downloading software for personal use (and compromising your legal license agreements) to a full-on data breach with intent to sell to a competitor. Do you have the steps in place to protect your company finances and data? It may be time to look at access policies and your exit procedures for leaving employees.

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4. Accidental Employee Damage

As much as a person may really love their job, and really work hard, they are still human. Humans make mistakes. It could be a spilled coffee, a cleaner unplugging a server, or an innocent click on an emailed resume (coincidentally sent during a recruitment drive) that turned out to actually be a ransomware Trojan virus. The magic words here are back-up, back-up, back-up… oh and good education!

5. Equipment Failure

No matter how good your I.T. crew is, there will come a time when a piece of equipment dies. It can be a tiny little component that wasn’t quite fitted right during the manufacturing process, or something as common and simple as an old-age issue. Regular maintenance and monitoring will help, but back-ups are key, as well as understanding the expected lifespan of your equipment and budgeting for replacements before you reach those dates.

Hopefully, you will never need your disaster plan. But, like home insurance, it is very wise to have it, just in case. If you do not have a good (up-to-date!) IT Disaster Plan in place and would like help, you can give our team of tech experts a call at 778-771-0184 or email help@wildfrogsystems.com. We will happily send one of our knowledgeable tech support consultants to give your business a disaster health check-up, and advise you on the best options to have a water-tight plan in place.

What are Password Managers and Why You Need One! | Fraser Valley Tech Consultants

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Passwords, passwords, passwords. They are everywhere! With more and more software and platforms transferring to the ease and expanse of the cloud, the number of passwords we need on a daily basis has increased exponentially in the last few years.

Now, if you are following the golden rules of passwords (as you should be!), you should..

  • Never use the same password twice.

  • Use a password at least 8-12 characters long.

  • Use a mix of letters, numbers, uppercase/lowercase and symbols.

  • Do not store the password in your browsers or somewhere obvious like a sticky note.

This is where the average (busy!) human brain can run into some trouble. Bearing in mind that virtually everything we do requires a password – banking, office suite, social media, email, online shopping and so on - AND with the need for every single password to be unique, unpredictable and complicated, keeping track of them can be a bind for even the best memorising geniuses.

This is where having a password manager can be a lifesaver. Then you only need to remember 1 complicated password!

1 password to keep them all? That doesn’t sound safe!

Well, these programs are all about security, so they have to be! They employ techniques like multifactor authentication (meaning you need a password and a random code that it sends to a device of yours when logging in), and all data is encrypted at a local level.

So, what are your options?

There are a number of password managers out there, and you need to pick the one that best suits your needs and budget, but here are a few to get you going…

LASTPASS

LastPass is a great manager and has a number of package options for both business and personal clients, starting with a free version. It works on multiple devices, multiple browsers and has a variety of features such as strong password generators, digital file storage and auto form completing for online shopping.

KEEPER

Keeper is another leading password storage solution. Offers a wide variety of tailored package & feature options for personal (starting at $2.50/mo), family, business (starting at $2.50 per user/mo) or enterprise use. Again, works on multiple browsers and platforms.

DASHLANE

Dashlane also offers a free (but limited) version, as well as more feature-laden packages for business or personal use. This manager also comes with VPN protection and alerts you when a site’s security has been reported as compromised.

1PASSWORD

Popular manager, 1Password, has been protecting passwords for 13 years. No free version, but multiple options again, starting at $2.99/mo for personal or $3.99/mo for teams. Offers applications and extensions across a broad range of platforms and devices, with the usual menu of features on offer, plus a “watchtower” which keeps track of breaches and security issues.

Photo by  bruce mars  from  Pexels

Photo by bruce mars from Pexels

There are more password managers out there, but this is a list of the most popular to start you shopping around. With companies and websites reporting data breaches every single day, the important thing is to get your passwords protected as soon as you can, as best you can… and this step will take you a long way towards a better night’s sleep!